Shipping info,
GLS will be shipped on Tuesday and Friday, delivery time aprox 2-5 days, that means if we recieve your order before monday 12.00pm or Thursday 12.00pm, it will be shipped on the next day, otherwise it will be next upcoming shipping day.
For non businesses in Finland and Sweden GLS delivers your packedge to your nearest parcel shop,
if you don't want this, shoose Fedex.
GLS is only available for EU Countries, outside EU only Fedex.
Fedex will be shipped tue-wed-thu-friday, delivery time aprox 2-5 days
We do not ship to USA and Canada! this has to do with the legal liability of these countries.
We don't ship small things in letters or without tracking, please keep in mind that we have to bring it to a mailbox, so it will be much more expensive than Fedex ;-)
Products which are delayed can be shipped later at buyers cost, or we hold the entire order until we have everything, or we ship your order and refund the delayed product.
Shipping prices on the website may be adjusted later on, depending on your location (island, out of zone, big items), we'll email you if the paid price on the site is not enough, we can always cancel and refund your order if you don't agree.
You'll recieve a trackingnumber as soon as we print your shipping label, please follow your trackingnumber, GLS and Fedex will try to deliver serveral times, if nobody is there to recieve the packedge and sign for it, it will be returned to us at your cost!
We can not be help responsible for any delays caused by GLS or Fedex due unforseen issues at their side.If you need your parts that bad, buy it again, you can always return one of the shipments to us at no relisting fees.
Payment info:
All payments must go via the website, do NOT send money direct to our account! that will be returned!
Banktransfer in Multisafepay has a different bank number than what is on the invoice, this is CORRECT!
All parts purchased from the Ep-Service website comes with a 30 day warranty. Any part returned for any reason and no issues are found by Ep-Service, the customer will then be responsible for reimbursement of the time it takes to evaluate said part. No returns are allowed without prior approval. Returns must be made within 7 days of arrival. All returns are subject to a 15% restocking fee.